Hot Lunch Program
Payment for lunch is through the FACTS Family Portal
PARENT INSTRUCTIONS ON HOW TO ORDER LUNCH THRU FACTS
Start at your family portal
Click on drop down arrow for “Student” - left side of screen
From the drop down choices, click “Lunch”.
It defaults to showing a week of the lunch menu at a time. You can change this feature to show a day, week or month at a time by using tabs at the top right of the page.
Use the arrows at the top left to see future dates. The program will always show you the current week, but that is not what you will be placing an order for. You will be placing an order for the next month, so use those arrows to view upcoming lunches.
After reviewing the menu, click on “Create Web Order” at the top of the page
Click student’s name. If you have multiple kiddos, this is where you will click on the child that you want to order lunch for.
This gives a list of dates you can order for.
To see what is for lunch on a certain date, and place an order for that date, click on the date. It will show what is for lunch and how much.
If you want to order, change the quantity from 0 to 1.
Do that for all the dates you would like to order for and then click “submit order” at the bottom of the screen. (This does not automatically charge you)
You will see a summary of what you ordered. Click “confirm and pay”. (This does not automatically charge you)
Now you should be at the Make a Payment screen. If you already have an account or credit card on file, it will show it and you can use that account. Or there is an option to add another account or credit card. At the bottom of the page is a green button to click on when you are ready to pay - ”Pay $$$$$ now”.
If you have multiple kiddos, you will have to go back and place an order for the other(s).
If a student is absent on a day you ordered/paid for lunch, you will get a credit for that lunch.